Tag Archives: onsite property manager

Personal Power – Improve Yours Now

Power Poses:

article-personal-powerPeople are often more influenced by how they feel about you rather than by what you’re saying.

According to Harvard Business School professor Amy Cuddy, holding your body in “high-power” poses for short time periods can summon an extra surge of power (through increased testosterone) andsense of well-being (through lower levels of cortisol).

“We used to think that emotion ended on the face,” Dr. Cuddy says. “Now there is established research showing that while it’s true that facial expressions reflect how you feel, you can also ‘fake it until you make it.’ In other words, you can smile long enough (two minutes) that it makes you feel happy. This work extends that finding on facial feedback, which is decades old, by focusing on postures and measuring neuroendocrine levels.”

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Get Instant Results from Your Next Team Meeting

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Make the most of your R&R subscription with Our Books and Magazines!

Many marketing/training directors are using our books and copies of Rent & Retain Magazine as training manuals for their monthly meetings.

Super easy to implement, just bring copies of the books and magazines to your next meeting (or do it via email) and ask managers to choose an idea they’ll implement right away.

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Zig On… Staying Up in A Down World

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(Part one of a two-part series)

You get back what you send out.

I am a very “up” person and people frequently ask me how I maintain my enthusiasm. I do several things, including reading an average of three hours each day for the past 26 years. One of the fun things I do is to give people my special greeting. Whether it’s eight o’clock in the morning or eight o’clock at night, I always try to greet others before they have a chance to speak to me.

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Rent & Retain’s Reading Suggestions

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At Rent & Retain Magazine, we love companies that spend time on training and professional development, but we also know that some companies just don’t have those resources quite yet. We’d like to help you with that – here are three books, one for each month in the quarter, which we think are great professional development reads for people in the property management industry. We invite you to join us in reading these books, and tell us what you think of them on our Facebook page at www.facebook.com/rentandretain during our book post each month. We want to know what was useful to you, what good ideas you found, or what behaviors that month’s book inspired you to change or begin. Did you agree with the author or not? Was it a good read? We want to hear from you!

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Multifamily Must Sees

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The art of communicating has now been enhanced by thousands of apps we can add to our hand-held mobile devices.

In the past, graphics, photo editing and video production were all expensive time consuming processes understood only by the experts – today there is an app for that! Everyone expresses their inner Steven Spielberg and Ansel Adams using these new platforms. Photo sharing has become the vocabulary of today’s relationships. From Instagram, Flickr, Picasa, Kaptur, to Tumblr, everywhere you look are photo sharing sites with millions of uploads per second.

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First Impressions are Everything

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There is an old adage in sales, “First impressions aren’t everything; they’re the only thing”. Many times this is true. Think about businesses that you love. If they had left you with a horrible first impression, would you still be their customer? However, those brands that were truly inspired to make every attempt to give you a great first impression were most likely the ones to keep your business.

We spend a lot of time as an industry working on first impressions. Developers try to strategize about the best spot to build, in order to create a great first impression on location. Communities are designed to provide a specific look to engage people upon first sight. We spend thousands of dollars a year on curb appeal and landscaping. Our marketing teams create inviting advertising to impress apartment shoppers. Many of our staffs are given direction on how to look and what to say when prospects come through the door for the first time. We create model apartments to leave prospects with a vision of how their new home can look. All of these things are done to create the optimal first impression.

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Visualize Your Way To Sales

Visualization helps replace negative thoughts with positive thoughts. Visualize yourself being open, friendly and making the sale. Write down your sales goal on a sheet of paper, and put it by your phone. Close your eyes and visualize the number of the sales goal on the piece of paper. KNOW you will achieve it!