Ideas to Implement Here you'll find the Table of Contents for our current issue of Rent & Retain Magazine, as well as recent back issues. If just one idea in Rent & Retain Magazine helps you lease an apartment or retain a resident, then the cost of the subscription is paid for!   Table of Contents: Back Issues Summer 2000 Leasing For 2000 Power lunches in models help you close deals, here's how to do it; make sure your follow up mail is read with these inexpensive giveaways; what to do when you get a prospect's voice mail; and new places to put your ad. Management In A Minute Free on line help for your PC, database marketing tips, a Web site that allows residents to surf while they workout, and sell your community as a "best place." Marketing Top reasons why prospects may not stay on your Internet site, coolest brands for teens, incentive gifts to give to residents and prospects this summer, get noticed by locators, and what to put on your Web site to sell your neighborhood. Resident Retention Devise a maintenance "how to" list for prospects, invest in "white noise makers" as renewal gifts for noisy communities, and what to consider before adding a Business Center to your community. Customer Service TheRent.com will set up a free Intranet system at your community -- this allows residents to contact each other for tennis dates and contact you about service requests. You can inexpensively contact them too -- some companies are emailing their newsletters! Resident Retention This article is from Mindy Williams and Danna Lynde's seminar at Multi-Housing World (March 18th in Las Vegas). Areas include: Service Techs and Housekeepers, Renewals, Referrals, Using The Internet For Resident Retention, Housewarming & Anniversary Gifts, Pets, Parties and Kids! SUMMER CALENDARS Netiquette Rules From Lisa Trosien Designing Ads To Attract Senior Residents An excerpt from her book entitled Marketing To Seniors, Dorothy Gourley shares with us what to put in advertisements to help attract more senior citizens. Staff Retention How to negotiate with people you don't understand -- or like, improve productivity with lunch breaks, quotes to motivate your employees. Training Games To Play At Your Next Meeting Set goals, utilize your mission statement, and learn how to improve your company. Just For Kids For parents: What to do to prepare new baby sitters, good Web sites for families, books for families to read together this summer. Resources Flyers Order Rent & Retain Current Issue | Back Issues | Articles | Back to Top Back Issue: Summer 2000 Issue Back Issues: Summer 2001 Issue Spring 2001 Issue Winter 2000 Issue Fall 2000 Issue Spring 2000 Issue Click Here for details on ordering back issues!