Ideas to Implement Here you'll find the Table of Contents for our current issue of Rent & Retain Magazine, as well as recent back issues. If just one idea in Rent & Retain Magazine helps you lease an apartment or retain a resident, then the cost of the subscription is paid for!   Back Issues Summer 2001 Five Phone Tips Gear up for Summer Checklists Hello 911? These Ideas are on Fire! Reinforce your Mission Statement Be a Better Speaker Spring 2001 Resident Surveys Getting Past the Language Barrier Qualities of Successful People Cynthiann King's Training Bibliography Add Pizzazz to your Models for a Few Bucks Winter 2000 - 2001 What's Hot & What's Not for 2001 Improving Rent Collection Cynthiann King's Favorite Training Web Sites How To Succeed In Property Management Challenge Your Team Members Customer Service for Independent Owners Fall 2000 Skills Workshop Issue: How To Improve The Big "Three:" -Leasing -Marketing -& Resident Retention Improve Your Selling Skills Improve Your Closing Skills Establish Better Relationships With Customers Get Your Sales Letters Read Increase Referrals Manage Your Time Better Summer 2000 9 Resident Retention Areas Tackled Including: Better Maintenance Service, Renewals, Referrals, and Using The Internet To Increase Resident Relations. Training Games To Educate & Motivate Design Ads To Attract Senior Residents Staff Retention: Negotiating With People You Don't Understand (or like!) Spring 2000 Marketing Action Plan: Get Instant Results With Our Fast-Acting Plan 77 Ideas To Keep Residents Happy & Boost Renewals Inexpensively Brand Your Company, Multiply Ancillary Income Sales & Summer Leasing Tips Staff Retention: Retain Service Techs Have Your Next Meeting Go From Dull To Dynamite! Back to Top | Current Issue | Articles Return to Current Issue: Fall 2001 Click Here for details on ordering back issues!