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TABLE OF CONTENTS

SALES
4
Desperate for more traffic? Spend more time on your hobbies! A four step program to finding new residents.

5
Follow Up. Studies have shown the more you follow up, the more you are apt to make the sale. Here we list proper protocol for following up with prospects.

6-7
Develop A Sales System
Follow Up Checklist. Take these specific steps to make sure you follow up correctly and efficiently. Included: Steps for Web Visitors, Phone Callers, and After The Visit.

10-11
Sales Experience Survey After A Prospect Visits


MARKETING

12
Marketing For 2008. Best Strategies, Find Your Niche, Sales Training, and Streamline Processes.


8-9
Service Satisfaction Survey After A Prospect Visits.

13
You Have Great Customers! Being thankful can change attitudes from blah to great!

14
2007 Regroup. Learn from 2007 to make 2008 even better.

14-15
4 Ways To Get A Raise This Year. Our 4 tips can make the difference.


CALENDARS

16
January Calendar

17
February Calendar

18-30
Our Ever-Popular Days & Days of Fun Leasing & Resident Retention Activities

18-25
January Holidays and Events To Help You Lease Apartments & Retain Residents

25-30
February Holidays and Events To Help You Lease Apartments & Retain Residents

31
Index


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