Table of Contents

Sales
Credit Card Payments, 4
Body Language Update, 4
You Are Worth A Million To Us, 4
You're Worth A Hundred Grand, 4
Do You Ask Dumb Questions?, 6
Some examples of dumb sales questions, 6
Examples on how to turn dumb sales questions into positives, 6
Salespeople Are Like Great Athletes, 7
Rent A Moving Truck, 9
Instead of Concessions We Have Heard About..., 9
Two Quick & Free Ways To Create Urgency, 15

Marketing
Tag Lines Sell Your Community, 8
Guidelines to writing your next tag line, 8
Famous Tag Lines, 8
Self Improvement
ChicagoCrime.Org, 7
Find The Cheapest Price On A Book, 7
Commonly Misspelled Words, 12
Commonly Mixed Up Words, 13
TopSecretRecipes.com, 28

Resident Service
Apple's iPod, 9
Stocked Refrigerator on Move In, 10
Life Size Chess For Residents, 14
Hug A Building, 15
Kitty Litter As A Move In Gift?, 15
Costumes For Your Pets, 28

Cover Story
Your Winter Game Plan, 5
Determine Your Objectives
Define Your Strategies
Implement Your Tactics & Methods
---------------------------------
Smart Moves
Astrology Book For Dogs, 28
TopSecretRecipes.com, 28
Frame Paper For Kid's Club, 29

Calendars
Implementation of Fun Leasing & Resident Retention Activities, 15
November calendar, 16
December calendar, 17
Mindy's seminar schedule, 29
Index, 31

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