Table of Contents

On The Cover
Do You Have A Canned Sales Pitch?, 4
Year End Service Review Checklist, 8
Holiday Decorating, starts on page 12
Three Ways To DeStress This Holiday, 28-29

Sales
Your Fall Action Item, 4
The Best Salespeople Avoid The Data Spew, 4
New Tools For The Leasing Consultant, 5
Slow Down, You’re Talking Too Fast!, 5
Recycling Program, 5

Marketing
Gas Prices Affecting Economy, 6
Ways To Save Gas & Money, 6-7
Take An Interest In Everyone, 9

Retention
Ask Your Service Techs To Focus On Improving One Of These Until Christmas, 9
Service At The Four Seasons Hotel, 9
Holidays
Thanksgiving Ideas, 10
A Holiday Book, 10
The Grinch Kid’s Party, 10
The Ugly Christmas Sweater Party, 10
‘Twas The Night Before Christmas Party, 11
Holiday Caroling, 11
Frostbite Party, 11
Make Your Own Mousepad, 11
Activities That Take Less Than An Hour, 13
Make Your Own Ornaments, 13
Magnetic Photo Frames, 13
Holiday Feng Shui, 26
Feng Shui Chart, 27
Calendars
November Calendar, 16
December Calendar, 17
Days and Days of Leasing & Retention Activities, 18-26
Smart Moves
Safety Tips, 14-15
Mastering Your Small Business On Ebay, 28
Free 411 Calls From Your Cell Phone, 28
Decorating Service With Movers, 29
Goof Off At Work For Two Hours A Day, 29
Rent & Retain Group Discounts, 30
Index, 31

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