Rent & Retain Magazine is a jump-start collection of ideas
Designed specifically for the property management professional
Filled with fresh sales, marketing and retention ideas, and created with the busy property management professional in mind, the strategies are fast, easy, and inexpensive to implement.

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This equals $9,600 a year.
A small investment in Rent & Retain Magazine and our books makes your money back for you quickly -- because you are guaranteed to lease an apartment or retain a resident or your money back. It's really an easy decision.

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July August September 2010 Of Interest
 

Mindy Williams' Seminars!

September 29th.
Albuquerque, NM Contact the Apartment Association of New Mexico: Chazc@aanm.org, (505) 822-1114 or (800) 687-0993.

October 7th
Contact the Arizona Multihousing Assn: rschmitz@azama.org (602) 296-6200 (800) 326-6403
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Table of Contents



Here is what our readers are learning this summer. Click on the SUBSCRIBE tab to sign up to receive your own copy of Rent & Retain. More tips coming within the week.
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You have to fail to succeed?

“I've missed more than 9,000 shots in my career. I've lost almost 300 games. 26 times I've been trusted to take the game winning shot and missed. I've failed over and over and over again in my life and that is why I succeed.”
Michael Jordan
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ARE YOU LOSING SALES BECAUSE OF YOUR OFFICE ENVIRONMENT?

Does the appearance of your office convey the message you want to get across to your customers? What's the first impression? Do you give your office a thumbs up or a thumbs down?
More importantly, what do your customers and future customers think?
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QUICKLY MAKE YOUR OFFICE A BETTER PLACE TO WORK

Provide a colorful environment to stimulate activity (yellow and orange are good).

Invest in tools to reduce clutter and confusion (stackable trays, 3-ring binders for materials, desk organizers, etc.).

Hang collages of pictures of employees and residents at events with happy memories. (If you don’t have any pictures, start taking them! If you don’t have happy memories, there’s the first area to attack – make them!)

Do the unpredictable. More... just click the link...
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HEAT UP YOUR NEXT CRAIGSLIST AD

pages 9 and 10 of your mailed Rent & Retain Magazine.
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IMPROVE CUSTOMER SERVICE


When customers complain about something, what do you do?
Take a deep breath and follow these two steps. (Turn to pages 11 and 12 in your Rent & Retain Magazine.)
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Fun things to do with Residents This August

Fast, easy and inexpensive ways to lease apartments, motivate residents, excite prospects and allow YOU to have fun at work.
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1001 Ways to Rent and Retain

 This is one of our top-sellilng books!  Covering everything including leasing, marketing, resident retention and customer service, this is a super all-reference book for you.  Click on MORE to learn more.

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